11587. ORGANIZATIONAL CHANGE AT THE U.S. POSTAL SERVICE. Survey and analysis of the postal system as a relative failure in American business, with general ideas for change based on the 're-framing' concept of organizational culture developed by Deal and Bolman: turning postal managers into leaders who can solve problems, especially identifying and either retraining or releasing problem workers. KEYWORDS: organizational change usps culture organization. 8p., 21f., 12b.